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Training and Support

 
 

Training

At Webcentrex our goal is to help every client achieve the best results for their investment. That is why Webcentrex ensures are trainers have an in-depth knowledge of both; the Webcentrex applications and the telecommunications industry. As part of our commitment to first class training we offer flexible training options available either on-site or utilizing or online training resources. Organizations may choose from our multitude of pre-designed training options for staff of all levels or we will develop a training solution that is tailor made for your specific requirements.

Support

Our mission at Webcentrex is to be the leading developer of enterprise management solutions to the telecommunications industry by providing our customers with superior support. Webcentrex support specialists have in-depth knowledge of both Webcentrex applications and the telecommunications industry allowing them to provide useful assistance over and above your traditional approach to support.

We accomplish this mission by:

  • Providing professional and efficient support.
  • Providing a central point of contact for resolution.
  • Ensuring all items are handled with sensitivity, accuracy, responsiveness and accountability.

Webcentrex is committed to building strong relationships with our clients, because their success is our primary goal.